SBM Mobile for iPhone®
Enterprise-class BPM in your pocket?
Now there's an app for that.
SBM Mobile – geared for mobile professionals – allows managers to fast-track approvals and keep work flowing while on-the-go.
This enterprise Business Process Management app brings processes right into iPhones, providing the contextual information that users need to make and execute decisions – no laptop or Ethernet required.
Business processes like incident management, HR authorizations, support escalations, release approvals, and financial authorizations can now be managed using the iPhone. SBM Mobile provides personal alert lists on the iPhone so mobile professionals get a single view of tasks that require immediate action. Detailed audit trails of all actions are gathered as processes progress.
Fast-track approvals – right from your iPhone
Let's take the example of an executive that has to tackle a high priority support escalation, a contract, and a product release authorization – right before her flight takes off. With SBM Mobile, it's easy enough to:
- Review the details of the support escalation and quickly email a team member to schedule a call with the client that raised the issue.
- Switch to the next task at hand. Quickly scan through the details of the contract, look at the history of events leading up to this assignment, and simply click to approve or reject the contract.
- Sort and prioritize tasks that need immediate action. She can now review the product release authorization request and choose to approve, reject, or get more information – right from her iPhone.
The launch of SBM Mobile is in keeping with our commitment to helping organizations drive leaner, more efficient business operations. It seeks to dramatically reduce business process bottlenecks while users are on-the-go.
SBM Mobile is the iPhone extension of Serena Business Manager (SBM), the business process management (BPM) solution that helps rapidly deliver process-based apps.
