Traceability made simple
We trace change requests from the instant they are captured through resolution (even if they get handed off to other systems).
Change request routing
Built on an industry-leading process platform, routing change requests to various people and systems is a piece of cake.
Reporting for all change requests
You get rich graphical reports that give you visibility and maintain control of change requests no matter how complex your change processes.
1-800-547-7827
Have questions about Change Request Management? 
Change Request Management Software
Serena Change Request Management will help you streamline your change request process to ensure that you get full traceability and visibility throughout the development life cycle. User can automatically submit their requests which get routed for triage. Stakeholders and the change review board can view, vote on, and track the status of all change requests. Reporting is built right in, so management is simpler. And, audits of your change history are a breeze, because Serena Change Request Management gives you a complete audit trail including detailed audit logs is created for each change request.