Agile Webcast: Agile Demand Management
with Serena Agile and Business Mashups
A key challenge for enterprise companies adopting agile is integrating existing processes for handling customer and internal stakeholder requests (demand) with the processes that Agile teams use to manage work. Enterprises must deal with multiple stakeholder requests ranging from help requests or defect reports to requests for major new functionality. These requests come from customers AND internal sources in various forms such as trouble tickets, defects, enhancement requests, new project requests, etc. each requiring different work-flows for auditing, quality or process compliance needs.
Agile introduces new ways of planning and managing projects (stories, backlogs, sprints, etc). Reconciling Agile best practices with your existing processes for managing and fulfilling demand can be quite the challenge.
This webinar will discuss some of those challenges, best practices for resolving them and a prescription for how the Serena products Agile On Demand and Business Mashups can help.