Serena Business Manager
Over 1,600 global companies have rapidly demonstrated business value by quickly prototyping and deploying applications using Serena Business Manager (SBM). Unlike traditional approaches to business process management, SBM provides a single platform to cost-effectively streamline processes, speed implementation, and deliver fit-to-purpose applications. SBM represents the next generation of TeamTrack and Tracker. Upgrading to the newest release of SBM is quick and easy – with our free upgrade lab.
Confidently use Serena Business Manager to automate processes in the following areas:
- Application and product development
From requirements management to issue and defect tracking, incident management, change request management, and release management, IT organizations use SBM to deliver new products and services on time and within budget by automating and optimizing delivery lifecycle processes.
- IT service management
By leveraging SBM in lieu of the highly complex, inflexible, and expensive packaged applications of old, deliver tailored processes that aid with service desk management, asset management, and infrastructure provisioning.
- Business service management
SBM is the platform of choice for accelerating and simplifying onboarding and provisioning new employees as well as eliminating the inefficiencies in finance and legal-related processes such as expense approvals, purchase authorization, and contract management.
- Vertical line-of-business initiatives
Business users can use the same platform as their IT counterparts to automate and optimize core business processes, such as patient care management, insurance claims approval, credit authorization, clinical trial management, and action tracking in the federal sector.
SharePoint implementations are mushrooming across organizations. In a recent IDG survey, 62% of CIOs identified SharePoint as being a critical component of their technology portfolio.
So to address the concerns we've heard, we've combined the power of Serena's BPM solution with SharePoint's document management and portal prowess: SBM Connect for SharePoint.