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Serena Business Manager (SBM) is an IT Process Automation platform that enables easy creation of process-based applications for human and system work management. A flexible and adaptable platform that features unmatched built-in reporting and auditing capability for increased visibility and transparency; is easy to use and adopt among users and stakeholders ensuring compliance and governance.

SBM provides a channel agnostic approach to work and task management connecting people, processes and systems offering enterprise class flexible work management with complete visibility and built-in traceability.

SBM ships with a number of pre-configured process templates for common vertical lines of business and IT work management processes, and is also the foundation for Serena's market leading Release Manager and Service Manager solutions.

Over 1,600 global companies have rapidly demonstrated business value by quickly prototyping and deploying applications using SBM. Unlike traditional approaches to business process management, SBM provides a single platform to streamline processes, speed implementation, and deliver fit-to-purpose applications in a cost effective manner. SBM represents the next generation of TeamTrack and Tracker. Upgrading to the newest release of SBM is quick and easy – with our free upgrade lab.

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