Analyst Acclaim for Serena

Forrester Wave for Application Lifecycle Management

RANKING: LEADER

"Serena has made impressive advances at both the individual tool and the suite level. Central to its product strategy is "orchestration," a vision of ALM as an ongoing, rhythmic activity."

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Gartner Magic Quadrant for Application Development

RANKING: VISIONARY

"Serena is one of the few in the ALM space to also extend to service management and release management enabling a more true ALM experience rather than the isolated AD life-cycle that most vendors provide."

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Ovum DevOps Rainbow Map

"... comprehensive coverage of the features desired in advanced DevOps solutions."

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Bloor Research

"... one of the few companies supporting mainframe applications as equal partners in the process, along with Linux and Windows applications."

Info-Tech Agile ALM Vendor Landscape

RANKING: CHAMPION

"Serena provides all the ALM tools, packaged within a powerful process orchestration engine. It is the complete ALM package controlled by a complete business process engine."

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EMA Impact Brief

"... Serena has distinguished itself in a crowded IT management marketplace with a unique breadth of vision ..."

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OVUM: “A Process-Driven Approach to Orchestrating ITSM”

"... Serena Service Manager's process-oriented approach offers a degree of transparency, tailorability, and ease of adoption that will make it popular ..."

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Ptak/Noel Commentary

"Serena builds and delivers solutions that provide quick time-to-value, which is what customers want and need. They have one of the more complete implementations... Serena's solutions make a powerful advance in the right direction."

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OVUM: “Orchestrating Mainframe and Distributed SCCM and Release Management”

"From its heritage as a provider of change management solutions on the mainframe, Serena has advanced its approach forward with an approach that utilizes orchestration so that change management becomes a process by which organizations can more readily respond to changes in their competitive environment."

OVUM Software Lifecycle Management Technology Audit

"Serena is evolving into a vendor of ALM solutions that are based on a process orchestration engine. It is also... developing a unique release management solution that extends into orchestrating software deployment."

IDC: Automate to Thrive

"Serena's strengths lie in a broad set of end-to-end ALM solutions, a flexible process-based platform with strong workflow, configurable products, intuitive user interface, evolving process, requirements and project support for agile and relevant application life-cycle management areas, and accelerators to facilitate deployment and adoption."