Serena Software, Inc. has implemented a Worldwide License Compliance program to assist Serena and its customers in verifying the usage of Serena software products against licensed capacity and to prevent the piracy of Serena software products.
Serena has engaged Ernst & Young, a leading independent auditing firm, to assist Serena in conducting license compliance reviews of customers and partners. If your company is selected to participate in this program, a representative of Ernst & Young will contact you to discuss the timing and procedures involved in the review.
This site also contains helpful information for our customers and partners to understand and prevent software piracy within their organizations, tools for conducting an inventory of Serena software products, and ways to report the piracy of Serena software products.
Software piracy is the unauthorized use, reproduction or distribution of software for business or personal use. Software piracy is considered copyright infringement and can subject the infringer to significant legal consequences.
Software piracy hurts everyone, including software developers, software distributors, software resellers and end-users. The illegal duplication and distribution of software also has a significant impact on the economy. Every year billions of dollars of revenue is lost as a result of software piracy. According to a Global Piracy Study conducted by the Business Software Alliance, total losses sustained by the software industry in 2013 as a result of software piracy were in excess of $62 billion dollars worldwide.
Overuse/Misuse of Software
This occurs when a licensee of the software expands its use beyond the scope of the license, including:
This includes the illegal duplication, distribution or sale of copyrighted material with the intent of imitating the copyrighted product.
This occurs when software is downloaded from the Internet, including:
End User Piracy
This occurs when an individual reproduces copies of software without authorization, including:
This occurs when a business sells computers with illegal or unauthorized copies of software loaded onto the hard disks or other storage devices to make the purchase of the machines more attractive.
Learn about the risks of obtaining and using pirated software, and how you can avoid them. Information about software piracy is also available from several industry organizations, including the Business Software Alliance (BSA), International Anti-Counterfeiting Coalition (IACC) and Software and Information Industry Association (SIIA).
All companies using Serena software products should implement Software Asset Management (SAM) policies and practices across their organizations to ensure they realize the full value of Serena software products. SAM can be accomplished through four easy steps:
If you believe that Serena Software products are subject to piracy or misuse, you should report the matter promptly to Serena Worldwide License Compliance. There are three ways to report piracy:
Piracy is stealing. Persons who are caught copying or distributing illegal copies of Serena software products may be liable under both civil and criminal laws. Serena can seek to enjoin the person from using and distributing its software products and seek monetary damages. Serena may choose between actual damages, which would include the amount it has lost because of the infringement (as well as any of your profits attributable to the infringement), or statutory damages, which could be in the millions of dollars for willful infringement. The government can also criminally prosecute copyright infringement and, if convicted, the person can be fined up to $250,000, or sentenced to prison for up to five years, or both.
© 2014 SERENA Software, Inc. All Rights Reserved.
Revised: May 12, 2008