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The ABC of ITSM: Why Building The Right Process Matters
The ITSM Review
4/18/12
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'The Butterfly Effect' - bylined to Kevin Parker
BCS Annual Review - Article on page 149
3/30/12
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Get the service desk right: matching process with delivery
CloudPro
3/27/12
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Bridging the gaps: ITSM and orchestrating business processes
Service Desk 360
3/16/12
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ITSM - We are the Cobbler's Children
itSMF International - The IT Service Management Forum
2/28/12
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Serena wins Pink Elephant Innovation Award for ITSM
VitAL Magazine
2/23/12
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Serena: can we fix requirements management?
CWDN: The Computer Weekly Application Developer Network
2/14/12
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Is Your Approach to ITSM Working? - An Alternative to Rip and Replace
ITSM Review
1/26/12
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Serena Recognized as Top 10 ITSM Vendor by Online Influence
ITSM Review
1/03/12
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Cloud Pro: Help from up high – running a service desk in the clouds
BSMimpact
12/08/11
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Interviews from itSMF UK Conference 2011
ITSM TV
12/06/11
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Help from up high - running a service desk in the clouds
Cloud Pro
11/21/11
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Is ITIL redundant in the cloud?
CloudPro
11/03/11
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Serena Says it Can Free Service Desks from Consultants
Service Desk 360
10/06/11
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When change is constant
VITAL Magazine
9/28/11
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Serena Software Launches IT Service Management Offering
Computing UK
9/27/11
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Serena Software Recognizes Serena Innovation Award Winners at xChange 2011 Global User Conference
UK Reuters
9/22/11
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Serena Software Recognizes Serena Innovation Award Winners at xChange 2011 Global User Conference
Euroinvestor
9/22/11
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Serena xChange 2011: violins, miniskirts and orchestrated IT
Computer Weekly
9/21/11
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Serena: S in ITSM stands for Service - and "support"
Computer Weekly
9/20/11
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Lies, damn lies and software development surveys
08/10/2011
8/10/11
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Serena Software Announces New Development Management Solution
EuroInvestor
8/08/11
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Serena Software Announces New End-to-End Release Management Solution
EuroInvestor
8/08/11
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DevOps Q&A with Kevin Parker
DZone
7/28/11
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DevOps Q&A with Kevin Parker
Agile Web Development & Operations
7/26/11
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Q&A: David Hurwitz, Serena, talks about orchestrated ALM
Business Computing World
6/29/11
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Getting your processes right around ITSM
BCW
6/28/11
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Serena Software Releases Survey Findings on Enterprise ALM Adoption
PR Inside
6/23/11
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Serena Software Releases Survey Findings on Enterprise ALM Adoption
pressbox.co.uk
6/23/11
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Serena's ALM Nirvana: happy programmers & quantifiable business return
Computer Weekly
6/21/11
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Fitter, better, faster: what the future holds for application development
TEST Magazine
6/11/11
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Serena Software launches Dimensions CM 12 to provide one secure path to production
IT Analysis
5/24/11
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New Release Management Release, Serena Dimensions
Dr. Dobb's
5/24/11
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Serena Software to deliver keynote at BCS Configuration Management Conference
IT Director
5/23/11
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Serena Software delivers orchestrated ALM Strategy
Channel EMEA
5/18/11
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Serena Software delivers on orchestrated ALM Strategy with enhanced solutions and customer success
PR Inside
5/17/11
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Is Serena's 'orchestrated;' ALM out of tune, or a sweet melody?
CWDN
5/17/11
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Serena 'Conducts' Orchestrated ALM
Dr. Dobb's
5/16/11
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Devops in a Regulated Mainframe Environment
DevOps Zone
4/19/11
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Serena Sponsors Ovum Knowledge Center
ServiceDesk360
3/30/11
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That old spectre: proprietary systems lock-in
IT Director
3/22/11
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Is the Software Supply Chain Just ALM by Another Name?
Computer Weekly Developer Network
3/18/11
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Bridging the gaps
BCS
2/28/11
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I don't want DevOps. I want NoOps.
Computerworld UK
2/15/11
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Shining a Light Across the ALM Spectrum
Dr Dobb's
2/09/11
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IBM and CA Executives join Serena Software
The Sales Pro
2/01/11
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Serena xChange Dev Con Announced
Dr Dobb's
1/28/11
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Serena: Top 3 Application Delivery Priorities of 2011
Dr Dobb's
1/24/11
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Five open source project management apps to watch
Computerworld UK
1/14/11
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Orchestrating Release Management
Business Computing World
11/17/10