Change Governance core capabilities

Serena’s solutions bring Change Governance™ core capabilities to application lifecycle management (ALM) processes and operations process management (OPM) to ensure that changes happen as planned.

Current business processes are transformed through Visualization, Orchestration and Enforcement
 

Visualize change
Create shared understanding of changes, and understand the impact of proposed changes before they are made. Serena Change Governance solutions ensure that stakeholders and management are able to mutually define the change, articulate the intended outcome and outline the steps to attain it, solicit early validation, and determine the resources required for each step. By visually prototyping the actual process and results for users, IT can ensure alignment among all team members, set realistic expectations, compress rollout times, and reduce miscommunications.

Orchestrate change
Seamlessly coordinate and automate change activities—from inception through implementation. Serena Change Governance solutions facilitate the exchange of information throughout the entire organization, automate specific actions in response to change activities, integrate rollout across silos and systems, provide real-time views to monitor progress and make on-the-fly changes, enable parallel changes across multiple environments, and more. These capabilities help IT establish the right policies and processes and ensure that the workflow is efficient and effective.

Enforce change
Drive adoption of change policies and processes to achieve enterprise-wide consistency, security, and compliance. Serena Change Governance solutions include integral applications to manage and automate processes, as well as to deliver comprehensive audit trails and end-to-end accountability. In addition, service support tools are provided to integrate best practices. Companies are able to ensure that all change activities are uniform, standardized, repeatable, and traceable—regardless of where, when, or how they happen.

Our track record
Serena has been building software to support processes and help businesses manage change for more than 25 years. Our solutions span multiple platforms as well as multi-site and multi-OS environments. They are scalable and customizable, and easily integrate with third-party tools and technologies. Further, through our leadership role in the Application Lifecycle Framework (ALF) project, we are helping companies leverage existing software assets within a Change Governance framework.