Bug Tracking and Issue Management

  • Losing control of your issues?
  • Don't know who's working on what?
  • Are you sure your products are ready to be released?

Bug tracking and issue management software
It's time to show your bugs who the boss is. Serena's industry-leading ALM products provide you with everything you need to effectively manage all your issues. Whether you're distributed across the globe or across the hall, working with mixed methodologies or different version control tools, Serena's best-of-breed issue tracking solutions make it easy to manage your bugs and enhancements.

Which solution is right for you?

Serena has different issue management applications for different needs. This simple guide will help you find the right product for your need.

Single-repository SCCM and issue management

Serena Dimensions CM provides complete issue management capabilities as part of an end-to-end Application Lifecycle Management (ALM) system. Your issues are managed alongside requirements, change requests, configurations, code, and much more.

Learn more about Dimensions CM »

Issue management for any source code repository

Looking to standardize your issue management process across multiple source-code repositories such as Subversion, Perforce, ClearCase, Dimensions Express, or PVCS? With Serena Issue and Defect Management you get best-of-breed issue management capabilities in any environment.

Learn more about Issue and Defect Management »

With Serena issue management solutions you get:

Process

Every development team needs to manage bugs and enhancements, but they don’t all manage them the same way. Serena’s Issue and Defect Tracking solutions give you the flexibility you need to easily customize your process to fit the way you work – no need to change how you work to fit the tool.

Full Integration with Version Control

Knowing what code was changed to fix a bug or implement an enhancement allows you to control those changes. Dimensions CM, described by Forrester Research as “the most full-featured SCCM application”, has Issue Management built right in for seamless integration and interaction between source code control and issues. Serena’s stand-alone Issue and Defect Tracking solution has pre-built integrations to interact with the most popular version control tools. Both solutions allow you to easily associate each bug or enhancement with a set of code changes.

Traceability

Code regressions are a fact of life, and hunting down their root cause can be frustrating and time consuming. Serena’s Issue Management solutions give you easy access to the life cycle of a bug, making root-cause analysis a breeze.

Visibility

Never doubt the status of a bug or enhancement again. Our solutions allow you to track and display information such as who owns an issue and what state the issue is in. Email notifications keep stakeholders informed of changes to any issue.