You Asked. We Delivered.
A new TeamTrack with new capabilities. What are you waiting for? Get it now! We addressed thousands of your requests and added a bunch of killer capabilities like a new forms designer, a new process designer, real change management and improved trend reporting. When you upgrade you get enhanced usability for both you as an admin and all your users. With faster pages, more flexible administration and versioning of your solutions, upgrading will get your TeamTrack implementation humming like a well-oiled machine.
Easy Upgrade. Free Help.
What's it take to upgrade your TeamTrack database? It's simple. Just like your previous TeamTrack upgrades, the upgrade from TeamTrack to Business Mashups is full-fidelity. After an easy upgrade, your existing workflows and solutions will work as they do today. You can start to use existing features as you want them. Want help with the upgrade? Sign up for the upgrade lab and we'll help upgrade your database - for free!
TeamTrack Meets Web 2.0
Take the power of the TeamTrack process engine and sprinkle some Web 2.0 functionality on top. In the latest release you get a visual designer (Serena Mashup Composer) that let's you manage workflows with drag-and-drop ease. And kiss hacking the templates good-bye. Now you can create slick looking Web 2.0 interfaces without having to see a lick of HTML or CSS. Plus, integrate your processes with other systems with point-and-click ease - no coding required.
New Processes Make Your Processes Better
After you upgrade you can download any of our free free pre-built mashups. These processes have TeamTrack best practices baked into them and you can use them as-is, or tweak them to meet your needs. Once you upgrade you can download applications like:
- Issue and Defect Management allows you to easily search for duplicates, integrate with any development wiki, and track things like find/fix rates with trend reporting.
- Incident and Escalation Management lets you track time and state to see bottlenecks and take advantage of hours of operation to see how you track against your SLAs.
- Change Request Management offers an ITIL-inspired approach to capturing, routing and prioritizing change request through the entire change process.
And that's just the start. Check out all our free pre-built applications today.
What's With The New Name?
Confused with the name? No need to be. Serena Business Mashups 2009 is simply the current release of TeamTrack - TeamTrack 7 if you like. We changed the name to represent the new capabilities it has for not just defining process flows, but "mashing" them together with other systems and information. It's the same great product, same great functionality, fantastic new capabilities, and a brand new name. Upgrading is easy, it's free, and your existing workflows work right away - you can choose to use new features when you want them. Download the latest version or try Business Mashups On Demand FREE for 30 days to see all the new functionality.