Capabilities — Issue and Defect Management

Issue Capture

Issues can be captured via web forms or from
other systems.

Issue Routing

Issues flow through an easily-customized process.

Web-Based End-User Clients

Issues are managed through a simple web-based UI.

Reporting

Reports show status, trends, and areas of risk.

User- and Role-Based Configuration

Users see only the information they should see.

Forms Design

Designing input and display forms is completely WYSIWYG.

Process Design

Creating or modifying processes is as simple as drag and drop.

Data Design

Compliance and Audit

Audit logs and electronic signatures help you be compliant.

Process Mashups

Connecting to other process and systems is simpler than ever.

Security and Administration

Granular administration keeps data safe and makes administration easy.

Rich Interface Mashups

Dynamically display information from other systems.

Notifications

Configurable notifications ensure that everyone involved has the latest issue status.

Integrations

Issue and Defect Management is integrated with many popular development tools, including HP Quality Center and Serena Dimensions. A full Web Services API and visual orchestration capabilities are also available for integrations.