Automate, Accelerate and Earn CMMI Compliance in Less Time
It's not uncommon to hear comments that many "improvement" efforts implemented to address software project problems take too long and do not yield measureable
results. IT organizations can speed up process improvement initiatives, minimize the resources these initiatives require and maximize the benefits of process improvement
by applying specific proven techniques.
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Reduce Time Spent on PCI/DSS Audits With Process Automation
When you gain efficiencies in IT Process management and in controls testing, you drastically reduce the amount of time you spend recording and evaluating evidence for PCI/DDS
regulatory compliance requirements. It’s a simple approach that any information technology or audit team can leverage.
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Streamlining IT Processes: ITIL, COBIT and Others
Do you sometimes feel like you're flying blind in guiding your IT shop? What if you had a consistent way to take the pulse of the work being done while managing key processes.
Our speaker, Himanshu Pandya from Aegis Insurance Services will talk about using industry best practices and frameworks such as ITIL and COBIT to help design and provide key
controls to various IT processes. Mr. Pandya, utilizes ITIL v3 as the framework to design and automate various IT processes. Join this webcast to hear our expert speaker
relay his experience managing key processes across IT and the company.
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Stop Worrying & Learn To Love Audits: Compliance Webcast
Face it, you're going to get audited. Want to learn how to do more than just survive it? Perhaps even enjoy it? Join the webcast and learn how to surprise your auditors by *gasp* actually anticipating
what they need. We'll show you how to use Serena Business Mashups to turn the dreaded audit event into just another day at the office, giving you time to pursue projects that help you and your organization
innovate and thrive.
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Unified Development Process Management
Bringing standardization, process and predictability to the heterogeneous SCM environment
If you're like many development shops, standardizing on a single software change and configuration management (SCCM) solution is more an ideal than a reality, especially given
the current economic environment. Many shops use multiple software configuration management (SCM) tools for different projects, platforms, and technologies, and near-term
consolidation simply isn't feasible. The reality of using a heterogeneous mix of SCCM solutions comes with some challenges.
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Stairway to Heaven: Simplified Incident & Escalation Management
Serena's Incident and Escalation Management application dramatically simplifies the process of capturing incidents and working them to resolution, and solves problems such as poor visibility, inefficient routing, and frequent rework. Watch this on demand webinar to learn how IT can use Incident and Escalation Management to beat the backlog and drive productivity, starting with the IT help desk. A live action demo shows how it coordinates the way incidents are captured, routed, and resolved.
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How To Tighten Up Your Issue and Defect Tracking
Unlike traditional tools that are little more than bug databases, Serena's Issue and Defect Management Application is built for today's globally distributed teams. View this on demand webinar with Serena Software's John Keller to see how our Issue and Defect Management Application makes IT, App Dev, and the PMO more productive . With an enterprise-class workflow engine at its core, our Issue and Defect Management Application goes far beyond simply tracking issues. Instead, it automates the entire issue management process, ensuring that no issue falls through the cracks.
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Version Control and Issue Management Hand-in-Hand
Many customers manage issues and defects in isolation, outside of the context of version control. The automation and traceability they currently use to manage issues is more valuable when extended into other change management disciplines like version management. In this webinar, Carey Schwaber of Forrester Research discusses issue tracking, version control, and the benefits of integrating the two disciplines together, including increased visibility, enhanced risk mitigation and streamlined process improvement.
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