Archive for the ‘User Group’ Category

Two weeks ago I had the good fortune to be at the Serena Customer Day in Frankfurt. There I was able to see the latest version of Dimensions CM demonstrated by Don Irvine, Senior Director of the Dimensions Development Team. After the event I sat down with him to ask him about the work his team had been doing on the performance of Dimensions 14.

KP: Great Demo Don. I heard you mention the great work you’ve been doing on performance of Dimensions. With super-fast computers and high-speed networks why is it still important to optimize for



We are excited to announce that Serena’s xChange15 will be from Sunday March 22nd until Wednesday March 25th 2015. We are bringing xChange back to the east coast and will be in the wonderful Washington D.C. area in time for the First Day of Spring and the world-famous Cherry Blossom Festival. So mark your calendars today! We’ve selected the prestigious Ritz-Carlton at Tyson’s Corner for the event and



Next month I will be presenting at the SHARE conference in Pittsburgh. The bi-annual event is the place to be to learn about the trends and tricks for developing modern applications on the mainframe.

No one knows better than the army of Change and Release Managers that guard the mainframe environment, just how risky it is to change anything on the mainframe. And no one knows better than they just how business threatening it is not to keep pace with the market and customer needs. Balancing these two forces has been at the heart of the mainframe



Kevin Parker I trust that all of our customers that attended xChange13, Serena’s global user conference, are back in their offices implementing one or more valuable tips they learned from the conference.  And I know there wasn’t any shortage of great information delivered, especially from the Mainframe product team.

The most highly anticipated and rated session at xChange13 came from Bob Yates, Mainframe Account Manager, who showed off the



One of the most hilarious presenters in the technology community is George Spalding of Pink Elephant. As Executive VP, he also has a serious side and is one of the primary authors of ITIL version 3. Day two of the conference started with George looking back at the state of release management since Y2K and then he abruptly brought us up to date with the challenges that we face in a mobile-to-mainframe world. Watch the video to the right.

Peter Sianchuk, Serena’s head of customer experience, talked



Day one started with a bang! In a new format, xChange13 got right down to business at 8:00 AM on Monday. Serena President and CEO Greg Hughes immediately set the tone and vision of the conference.  Watch the video to the right.  He talked about the challenges facing the industry as we navigate through releasing applications with greater velocity and greater throughput 24×7 under never-before pressure to meet time-to-market, compliance and control needs.

Serena’s head of development laid out the future of the product set and highlighted many of the cool new features that are in the upcoming releases.



Day two at xChange picked up where day one left off with more excellent, informative and entertaining sessions.  I spent most of my day in the Industry Trends & Hot Topics track.  The track started with Damon Edwards giving some practical tips on getting started with DevOps in the enterprise.xChange13

I delivered a session on building your own DevOps tool chain.  The goal of the session was to initiate discussion about what has been tried when



xChange13For me, one of the most wonderful parts of xChange, Serena’s annual global user conference, is catching up with the attendees I see year after year.

Before each xChange, I check in with a few customers to find out what they are thinking and hoping to hear, and what news they have to share. It helps me to get the tone of the conference right and to guide the mainstage and breakout speakers in preparing their content.

Michael Bailey of MetLife is one of the customers I like to



xChange13While preparing for xChange13, Serena’s global user conference from September 16-18, I happened to check in with one of Serena’s key release management partners. When I spoke with Eric Kunkel of MMA, he told me his best release management tip and what he hopes to gain from xChange13 this year. Here is our conversation:

KP: So tell me, Eric, when did you attend your first



Eden Roc Renaissance MiamixChange13, Serena Software’s global user conference from September 16-18, is at the legendary Eden Roc Miami Beach.  It sits between Biscayne Bay and the Atlantic Ocean, so attendees will be able to enjoy both a beach-front and bay-front location.

Historically, the Eden Roc has been home to artists and celebrities from all over the world and was completely renovated in 2011.  With 600 hotel rooms and a modern, accessible conference center, xChange13