Archive for the ‘SSM’ Category

DevOps bubbleI’ve just spent an amazing week in London. I already had high hopes for this trip having been to DevOpsDays London earlier this year but I didn’t expect to be blown away by the events.

Attendees at both events were from all over Europe. I’m used to meeting people from different cultures and backgrounds at events in the USA but this was on a totally different scale.

As to be expected, culture and process were





We at Serena Software love PlusIs statements. Our latest Twitter contest idea was spawned by our own mantra of “People + Process = Business In Sync,” the PlusIs that describes how the innovative new Serena Service Manager orchestrates IT Service Management.

Now it’s your turn. The two-month-long PlusIs contest is a chance to use Twitter + your imagination to get creative, have fun and win great prizes, such as an iPad 2 and a $250 donation to the charity of your choice. Three category winners will receive $50 gift cards and $250 charitable donations to the charities of their choice. With three categories to submit for—technology, general and holiday—there is



Most organizations figured out a long time ago that instilling some level of governance and control over application source code (your business applications running on the mainframe) was a very good idea. This governance:

  • Saves costs, drives revenue and mitigates risk.
  • Provides traceability for changes.
  • Moves artifacts through a lifecycle of structure and rigor.
  • And most importantly – it protects production.

Yet as sound as this is, I’m amazed at how the other half of the mainframe is open and unprotected.   By and large, most firms don’t have any change governance in place against the system software (the software that’s running your