Archive for the ‘Serena’ Category

The intersection of ITIL and DevOps is an interesting one, and a topic that we have previously godzilla-mechagodzilla1974discussed. This topic is getting more and more air play as we see enterprises adopting DevOps practices like Continuous Delivery and Infrastructure as Code. After all, ITIL has been around for 25 years, and many enterprise IT organizations have adopted ITSM as their process/best practice backbone for delivering value to the



Two weeks ago I had the good fortune to be at the Serena Customer Day in Frankfurt. There I was able to see the latest version of Dimensions CM demonstrated by Don Irvine, Senior Director of the Dimensions Development Team. After the event I sat down with him to ask him about the work his team had been doing on the performance of Dimensions 14.

KP: Great Demo Don. I heard you mention the great work you’ve been doing on performance of Dimensions. With super-fast computers and high-speed networks why is it still important to optimize for



DevOpsDays attracts the best and brightest from both development and operations: the ones who want to change how companies deliver software and improve the value delivered to the business. These leaders are challenging the current state of IT, and for good reason.  The status quo is lacking in quality and not responsive enough to the business.  The DevOps leaders are looking at new ways to change the work culture, the processes that deliver software and the technologies and tools to delivery that competitive edge to the business.  Their work is driving a “BIG FAT RETHINK” on the whole traditional “People,



Next month I will be presenting at the SHARE conference in Pittsburgh. The bi-annual event is the place to be to learn about the trends and tricks for developing modern applications on the mainframe.

No one knows better than the army of Change and Release Managers that guard the mainframe environment, just how risky it is to change anything on the mainframe. And no one knows better than they just how business threatening it is not to keep pace with the market and customer needs. Balancing these two forces has been at the heart of the mainframe



Many organizations are experimenting with different DevOps automation tools, and we want to make that easier with our new 30-day free trial of our deployment automation product, Serena Release Automation. We’ve always had the free trial, but now we’ve made it a lot easier for you to get. Simply click through to www.serena.com/freedeploy, fill out a few fields and we’ll have an email with download links in your inbox in minutes.



It is with great pleasure that we announce the release of Serena Dimensions CM 14, which is without a doubt the most innovative and powerful release of our premier software change and configuration management (SCCM) product ever.

Resolving the growing complexity of application development has been a common theme as we engineered this new release in partnership with 150 current customers that participated in our Preview,



Right on schedule, we closed the sale of Serena Software to the partnership of private equity firm HGGC and Serena founder Doug Troxel.

Since the announcement of the acquisition on March 10th, I’ve spoken with many customers and prospective customers about our new financial partners, and everyone is excited and positive about the transition. HGGC seized the opportunity to invest with Doug Troxel because they believe in Serena’s strategy and our opportunities ahead. Our customers see this investment of smart new money as a strong validation

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As most of you know, a security flaw has been discovered in the popular OpenSSL cryptographic software library that is used by up to two thirds of the internet. There is no evidence that Serena or your data has been compromised in any way. More information is available on the OpenSSL website at https://www.openssl.org/, where you can read their security advisory.

Our engineering team has analyzed Serena Business Manager, Dimensions CM, Dimensions RM, PVCS Version Manager, ChangeMan DS and our Mainframe products and have determined they are not at risk.

In order to further protect our On-Demand customers, we re-applied all SSL certificates and updated

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The annual DefenceIT conference concluded this week at the Defence Academy in the UK. More than 250 uniformed and civilian technology leaders gathered to talk about the intersection of business solutions and battlespace technology needs.

Defence spending reductions and the prospect of no active engagements beyond December 2014 are reshaping priorities in the UK Ministry of Defence. This is leading to rebrigading (reallocating brigades resources into fewer organizational units) which has the most immediate impact on the armed forces. However this has the



I am proud and excited to announce that Serena Software has earned the 2013 Omega NorthFace ScoreBoard Award℠ for achieving excellence in customer satisfaction in the area of Customer Support.

This is particularly rewarding because the feedback and ratings are based solely on a random selection of our customers around the world, throughout the year. Not only did Serena earn this award last year but this marks the seventh year that we have earned this high

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