Archive for the ‘IT Operations’ Category

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Well its here! The registration for xChange15 in Washington DC is opened today.

If you are an alumni of xChange you will have been sent a discount code giving a very special prices as a thank you for being a returning attendee.

If you are new to xChange we have a special promotional code for you that will save you $300 off the full price and this is good through August 29th, 2014. You can contact me directly at



We are excited to announce that Serena’s xChange15 will be from Sunday March 22nd until Wednesday March 25th 2015. We are bringing xChange back to the east coast and will be in the wonderful Washington D.C. area in time for the First Day of Spring and the world-famous Cherry Blossom Festival. So mark your calendars today! We’ve selected the prestigious Ritz-Carlton at Tyson’s Corner for the event and



Next month I will be presenting at the SHARE conference in Pittsburgh. The bi-annual event is the place to be to learn about the trends and tricks for developing modern applications on the mainframe.

No one knows better than the army of Change and Release Managers that guard the mainframe environment, just how risky it is to change anything on the mainframe. And no one knows better than they just how business threatening it is not to keep pace with the market and customer needs. Balancing these two forces has been at the heart of the mainframe



KRMCI love it when I hear how Serena Business Manager (SBM) can help automate tedious paper-based processes, increase visibility and transparency, and eliminate resource waste. There must be many examples of IT and business processes that can similarly benefit.  So, in this holiday season of cheer, let’s give thanks to Kingman Regional Medical Center (KRMC) for showing us the way.

KRMC is a non-profit medical



Last week I was able to get the most out of my trip to Austin by attending Puppet Camp and then DevOpsDays.  Puppet Camp was a high quality event with great sessions.  The content was quite varied and really resonated with me.  I’ve noticed that the Puppet community is undergoing phenomenal growth and I’m impressed with the level of community engagement.  Initiatives such as ask.puppetlabs.com and Puppet Forge make community involvement easier than ever.  A couple of highlights from the event…

@GrandmaHenri, a technical writer at Puppet Labs, presented a session on how to document modules on the Puppet Forge.  This should keep the quality of



I just got back from attending a few back-to-back events.  One of which was ChefConf 2013. It was my first ChefConf and it was a really high energy event with a wide variety of speakers and attendees.  I chose to focus on the sessions covering culture, but there were many great sessions.

The first memorable session was “Scaling systems configuration at Facebook,” presented by Phil Dibowitz from Facebook.  A larger-than-life rock and roll guy if ever I saw one, Phil did an awesome session on why Chef was the appropriate tool for use at Facebook.  I think Phil probably made Chef support staff cringe when he discussed “tweaking” the Chef libraries to meet his needs, but he did add a



My recent post at WIRED Insights on the Evolution of RevApps is generating plenty of positive feedback.  People are commenting that the focus on Revenue Applications brings fresh insight to a variety of related topics, most especially DevOps.  Or as the posting says, enterprises must properly organize themselves, adopt the necessary tooling and set the right goals to succeed in this brave new world.

What brave new world is that?  The one that has crept up on us, where industry after industry now markets themselves to consumers via the wonders of their RevApps. File an insurance claim? Check in for a flight? Deposit a



We premiered our latest video in front of 1,500 people this week at the Pink13 conference.  You never know how these things will be received until they air, especially when they’re supposed to be funny.  I like to think I know funny, but I’m darn sure I know laughter, and I’m pleased to report that the Change & Release Dino video triggered uproarious



Continuous Delivery is all the rage for dev teams and the release management / application delivery marketplace.  And rightfully so, as it is the application delivery methodology that lets App Dev deliver the code.  It saves time and money as it cuts the time for applications to be delivered into production.

A key driver for Continuous Delivery has been the adoption of Agile as a development methodology.  Most of our long-term application lifecycle management (ALM) customers have implemented at least some agile development processes,



Pink Elephant logoThis never gets old.  Innovation and validation, that is.  Serena’s innovation in the broad realm of ITIL processes was validated almost a year ago when we won Pink Elephant’s prestigious ITIL Innovation of the Year Award.  The new news is that we’ve just been selected as a finalist for this year’s award, further validating our ongoing innovation.

Our innovation this time is to directly address and automate the challenges of