Archive for the ‘Change Management’ Category

The intersection of ITIL and DevOps is an interesting one, and a topic that we have previously godzilla-mechagodzilla1974discussed. This topic is getting more and more air play as we see enterprises adopting DevOps practices like Continuous Delivery and Infrastructure as Code. After all, ITIL has been around for 25 years, and many enterprise IT organizations have adopted ITSM as their process/best practice backbone for delivering value to the



Two weeks ago I had the good fortune to be at the Serena Customer Day in Frankfurt. There I was able to see the latest version of Dimensions CM demonstrated by Don Irvine, Senior Director of the Dimensions Development Team. After the event I sat down with him to ask him about the work his team had been doing on the performance of Dimensions 14.

KP: Great Demo Don. I heard you mention the great work you’ve been doing on performance of Dimensions. With super-fast computers and high-speed networks why is it still important to optimize for



We are excited to announce that Serena’s xChange15 will be from Sunday March 22nd until Wednesday March 25th 2015. We are bringing xChange back to the east coast and will be in the wonderful Washington D.C. area in time for the First Day of Spring and the world-famous Cherry Blossom Festival. So mark your calendars today! We’ve selected the prestigious Ritz-Carlton at Tyson’s Corner for the event and



Next month I will be presenting at the SHARE conference in Pittsburgh. The bi-annual event is the place to be to learn about the trends and tricks for developing modern applications on the mainframe.

No one knows better than the army of Change and Release Managers that guard the mainframe environment, just how risky it is to change anything on the mainframe. And no one knows better than they just how business threatening it is not to keep pace with the market and customer needs. Balancing these two forces has been at the heart of the mainframe



It is with great pleasure that we announce the release of Serena Dimensions CM 14, which is without a doubt the most innovative and powerful release of our premier software change and configuration management (SCCM) product ever.

Resolving the growing complexity of application development has been a common theme as we engineered this new release in partnership with 150 current customers that participated in our Preview,



Modernizing the application development and delivery lifecycle is top of mind for many organizations as they seek ways to meet the increasing demands for new applications and services. With speed and business alignment remaining the top app dev priorities in 2014 (see my blog post on this topic), we see a re-emergence in the importance of application change and configuration management, the adoption of modern development practices, and the



On April 7, 2014, IBM will celebrate the 50th anniversary of the mainframe, marking an incredible achievement. In what some consider the biggest business gamble of all time, International Business Machines invested $5 billion ($35 billion in today’s dollars) in a family of six mutually compatible computers and 40 peripherals that could work together and be expanded in multiple combinations. Big Blue ended up adding 60,000 employees and 5 new major plants to support this new system. It has been the most important product announcement in the history of



First, a confession: I am an Olympics junkie.  While running on my treadmill early this morning, I found myself watching the Sweden-Switzerland hockey game.  During the break between periods 1 and 2, the broadcast team turned their attention to the growing story of how the US speed skaters have not won a medal, when they were expected to do so many times.  The reason, currently in circulation, is the new suits they are wearing. These suits — designed by a well-known sports apparel company, in partnership with a well-known aerospace giant – were



Serena Elevator LobbyWe’re proud to announce the Serena PVCS Version Manager 8.5 release. The updates ensure customers can continue to use PVCS with confidence while platform currency provides continued co-existence within their broader development tool ecosystem.

Below are the major highlights from the Serena PVCS Version Manager 8.5 release:

  • New “Rename Workfiles with Archives” Desktop Client



Welcome to part two of our blog series on change visualization and Peer Reviews (Click here to read part one). We’ll look at how peer reviews will help developers gain confidence in the release readiness of their work and be empowered to share best practices between peers.

With a focus on the developer experience in Dimensions CM 14, Serena believes that Peer Reviews can unlock the potential of team members to share their learning and encourage teamwork, without