Archive for the ‘ALM’ Category

On Monday, March 19th, episode two of the docudrama Doug Serena, CIO airs, continuing the story of CIO extraordinaire Doug Serena and his team’s efforts to save the insurance brokerage firm Qlarius from going under. Doug Serena, CIO is a hero’s journey through major business challenges, setbacks and personal frustrations to the promised land of boardroom-level business success.  

The miniseries includes five 5-minute webisodes, viewable here at





What does a CIO experience in the boardroom?  How does an IT senior leadership team rally to address a major business challenge?  How do IT management systems support IT success?  Finally, what pressures do hard-edged executives bring to bear on the CIO? 

We created the new web miniseries “Doug Serena, CIO” to answer these questions and to show the benefit of orchestrating IT.  It’s a hero’s journey through major business challenges, setbacks and personal frustrations to the Promised Land of boardroom-level business success. 

It was fun to bring this



My colleagues and I recently received almost 1,000 responses for a benchmark study on Application Lifecycle Management practices that we’re conducting. We’re now analyzing the data, but one thing is clear – one of IT’s top issues is requirements. In fact, our preliminary numbers show that almost half of all survey respondents reinvent the wheel when it comes to defining business requirements!  

The good news is that people are getting better. In fact, the International Institute of Business Analysts (IIBA) is just one example of an organization promoting best practices for requirements management. And on February 16, Serena will be participating in an IIBA webcast on requirements traceability.



I always love the start of a new year.  There’s so much promise and excitement to look forward to.  I, for one, am very interested in how the application development landscape will change with Agile and DevOps being such big influencers.  One thing hasn’t changed though – the #1 application development priority for 2012 is still delivering applications faster to the business.

At the Gartner AADI Summit in December 2011, we surveyed IT executives about their top application development and delivery priorities for the coming year and discovered some notable results.  68% of respondents confirmed that faster



I recently sat down with Enterprise Systems and discussed the great debate:  Can developers and admins co-exist and improve the enterprise?  Can the gulf between development and operations be bridged?

The questions came from all angles, probably ones that you’ve even asked like:

  • What exactly does it mean for DevOps convergence to take place?
  • Cloud and virtualization have muddied the DevOps waters even more. Can you explain where these two environments fit in?
  • Where does automation technology fit into DevOps?
  • Does adoption of ITIL v3 within the enterprise impact DevOps and co-existence?

The answer to the overall question of bridging the gap is yes. 



A couple of weeks ago at the ALM Expo I presented on “Orchestrating Agility: 4 Steps to a Truly Agile Enterprise” and caught up on the latest trends and perspectives on Application Lifecycle Management.  It’s evident that IT application development and delivery is evolving rapidly and we want to take a pulse on the current state by conducting an ALM benchmark survey

Please take just a few minutes to answer 20 questions on application delivery. If you’re the 100th valid response, you’ll win an iPad!*  After the survey results are compiled, you’ll get a complimentary copy of the research report



Serena customer QBE FIRST is part of one of the 25 largest insurance companies in the world.  Their IT organization has been focusing on process and metrics to get the insight and visibility they need to efficiently run a distributed development organization.

Join in on a special customer webcast on Thursday, November 3 as QBE FIRST discusses the 5 key development metrics they use to effectively manage a complex distributed team of developers, QA professionals, business analysts and operations personnel. QBE FIRST will go through:

  • Challenges the company faces as part of a regulated industry
  • Key development processes and metrics, and
  • Best practices for their distributed



At our Customer Day in the UK I was approached by a number of people expressing a desire for an alternative to the “rip & replace” ALM generation. Like many organizations, they have existing investments in various application development and lifecycle tools, and have been struggling to get them all to work together for quite some time.

For much of them, the driver is not simply the replacement of one tool with another, but the increasing need to accommodate modern development practices, to more efficiently leverage globally distributed teams, and to simplify



Application Lifecycle ManagementToday I had the good fortune to meet with Ashley Owen.  As part of the Serena product team that directs and develops our Orchestrated ALM product solutions, he is ideally placed to define the “Orchestrating the Entire Application Lifecycle” track content for xChange, Serena’s annual user conference from September 19-21, 2011.  Here is how our conversation went.

KP: This is a pretty big track; it covers the entire lifecycle from demand to development to