Archive for the ‘ALM’ Category

Modernizing the application development and delivery lifecycle is top of mind for many organizations as they seek ways to meet the increasing demands for new applications and services. With speed and business alignment remaining the top app dev priorities in 2014 (see my blog post on this topic), we see a re-emergence in the importance of application change and configuration management, the adoption of modern development practices, and the



I am pleased to announce that we have entered into a partnership agreement with QualityPark (QP), a Serena requirements management partner for over 10 years.  Under this agreement, QualityPark will assume software development for Dimensions RM, Serena’s Requirements Management product, and its companion product,



If 2013 was the year to get down to business, 2014 is the year to wake up and deliver. However, it’s not so much that app dev priorities or resolutions have changed; it’s their importance and focus on execution and delivery that is more critical than ever. No surprise that this fact continues to hold true: delivering applications faster to the business is still the #1 application development priority for 2014.

At the Gartner AADI Summit in



Welcome to part two of our blog series on change visualization and Peer Reviews (Click here to read part one). We’ll look at how peer reviews will help developers gain confidence in the release readiness of their work and be empowered to share best practices between peers.

With a focus on the developer experience in Dimensions CM 14, Serena believes that Peer Reviews can unlock the potential of team members to share their learning and encourage teamwork, without



KRMCI love it when I hear how Serena Business Manager (SBM) can help automate tedious paper-based processes, increase visibility and transparency, and eliminate resource waste. There must be many examples of IT and business processes that can similarly benefit.  So, in this holiday season of cheer, let’s give thanks to Kingman Regional Medical Center (KRMC) for showing us the way.

KRMC is a non-profit medical



Gartner AADI boothI’m thrilled to announce Serena’s sponsorship at the Gartner AADI summit from December 3-5 in Las Vegas.  I will be available for face-to-face meetings, along with a number of my Serena colleagues, at booth 313 at the Sponsor’s Pavilion.  We look forward to answering your questions and enquiries on Serena Application Development and Delivery solutions and sharing



Two of the most highly anticipated areas of new development for Dimensions CM 14 are change visualization and peer reviews. Taken as individual new capability areas, these features represent a massive stride forward for our flagship SCCM solution.  And when combined together, they will redefine the way Dimensions CM users think about parallel development and agile practices. In this two-part blog, we’ll talk about Change Visualization first and then follow up with a look at Peer Reviews.

Traditionally, Serena has excelled at providing control and insight into the



Running global Support and IT organizations brings many challenges on a daily basis; not only technical ones but also communication challenges among my teams, other teams within Serena, and, of course, our customers.

I hope that you would expect Serena to use our own technology internally and you would be right. Serena Support are extensive users of Serena Business Manager (SBM) throughout our various processes.

When a customer works with Support and we identify an issue as being either a bug or enhancement request, we let SBM take over the management and tracking of issues.

Tags: ALM, SBM, Serena


Business man runningI’m often asked by customers how they can best modernize their software development practices. After all, many organizations are under increasing pressure to respond to their business or customer needs faster, while delivering with higher quality to on-premise, virtualized and increasing cloud environments.

Many early adopters of agile have seen the challenges of responding faster move downstream, from development to release and operations, while the business continues to request better transparency and visibility into



Release Management imageIn a very unscientific survey of more than 60 release management customers over the past 18 months, the winner in the “Largest Gantt Chart” award came in at 2.5 meters wide (8’ 2”) by 1.5 meters tall (4’11”) with over 90 “deployment tracks” covering the 68 hours of the “go live deployment weekend” or “GLDW.” One whole track was devoted to catering and it was on the critical path. More than 400 people are involved in the GLDW from noon on Friday until 8:00 am on Monday morning. This happens four