Drum Roll Please: We have a Winner (s)

After an entertaining month of poetry-meets-help desk, we are pleased to announce the winners of our first ever Serena Software Help Desk Haiku Contest. The contest pulled in more than 200 creative haikus and we are pleased to have decided on a winner of the iPad 2 Grand prize as well as a couple of honorable mentions worthy of cash prizes as well.

The 100 percent Twitter based contest asked contestants to reveal their best or worst help desk experience in the form of a Haiku.  From the hilarious to the bizarre, we saw a little bit of everything. The judging panel had an extremely difficult time choosing a winner and therefore decided to not only award the grand prize winner with the iPad2, but award the runner-ups with cash prizes and honorable mentions. 

…AND THE WINNERS ARE: 

Grand Prize (iPad 2)
@Kaizeneer (See picture to the right.  Winner Dan Lafever, on the right, is pictured with Serena VP of Product Marketing Carl Landers at the FUSION 11 Conference.)
Help Desk horror flick:
rogue tech kills main router in:
“Silence of the LANS”

Honorable Mentions (cash prize)
@JadenRuby
Help desk sent a hunk
Man I didn’t get his name
Oh look, broke again!

@humor_q
Called from hospital
Help told me to pull the plug
Grandma almost died 

Winners were selected based on creativity, humor, and relevance and announced via Twitter. Judges also made sure all submissions adhered to the contest rules and guidelines. 

Thanks to the multitude of entrants and our judging panel for a great contest!


David Hurwitz is SVP of Worldwide Marketing at Serena Software.



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