Serena Blog

I’m not a golfer but every golfer has their favorite, most dependable iron. In Enterprise IT, its the mainframe. The mainframe has lasted over 50 years because ofBig Iron its resilience, dependability and because it just runs! The problem is that if you mention the word “Mainframe” to most IT professionals today their eyes glaze over and they get totally confused when terms like CICS, IMS or ISPF are mentioned. Deploying composite apps that have mainframe artifacts is currently an

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As most of you know, a security flaw has been discovered in the popular OpenSSL cryptographic software library that is used by up to two thirds of the internet. There is no evidence that Serena or your data has been compromised in any way. More information is available on the OpenSSL website at https://www.openssl.org/, where you can read their security advisory.

Our engineering team has analyzed Serena Business Manager, Dimensions CM, Dimensions RM, PVCS Version Manager, ChangeMan DS and our Mainframe products and have determined they are not at risk.

In order to further protect our On-Demand customers, we re-applied all SSL certificates and updated

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The annual DefenceIT conference concluded this week at the Defence Academy in the UK. More than 250 uniformed and civilian technology leaders gathered to talk about the intersection of business solutions and battlespace technology needs.

Defence spending reductions and the prospect of no active engagements beyond December 2014 are reshaping priorities in the UK Ministry of Defence. This is leading to rebrigading (reallocating brigades resources into fewer organizational units) which has the most immediate impact on the armed forces. However this has the

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Whenever the words “Continuous Delivery” and “Enterprise IT” are used in the same sentence it rapidly turns into a page or at least a paragraph.  That is because “Enterprise IT” generally means a big, diverse set of heterogeneous infrastructures glued together across many teams and locations that use many different tools and processes to develop and deploy software. Each enterprise has its own unique DNA that has organically evolved through generations of applications and technologies with its own historic set of artifacts and

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Modernizing the application development and delivery lifecycle is top of mind for many organizations as they seek ways to meet the increasing demands for new applications and services. With speed and business alignment remaining the top app dev priorities in 2014 (see my blog post on this topic), we see a re-emergence in the importance of application change and configuration management, the adoption of modern development practices, and the

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Glenn O’Donnell, Principal Analyst at Forrester paid a visit to Serena Software headquarters in San Mateo, CA this week and joined us for our monthly DevOps Drive-In webcast.  IT is in its own industrial revolution according to Glenn, in part because IT is currently too slow, has poor quality and customers don’t trust IT.  This revolution requires an IT fitness program and not a weight loss program

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I am proud and excited to announce that Serena Software has earned the 2013 Omega NorthFace ScoreBoard Award℠ for achieving excellence in customer satisfaction in the area of Customer Support.

This is particularly rewarding because the feedback and ratings are based solely on a random selection of our customers around the world, throughout the year. Not only did Serena earn this award last year but this marks the seventh year that we have earned this high

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A couple of weeks ago I had an opportunity to attend Pink14, Pink Elephant’s ITIL conference, and DevOps Day LA in the same week.  What an experience in contrasts.  The ITIL crowd was made up of incident, service and release managers focused on process improvements to manage IT and mitigate risk.  The DevOps crowd was system administrators in charge of moving the bits from development to production.  It

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The picture to the right just about sums up how the HGGC and Serena teams and I were feeling right after we announced the ownership change at Serena Software – sheer excitement for what’s to come.  As you may have read earlier in the week in a press release, private equity firm HGGC and I have partnered to acquire Serena.  The deal brings me full circle.

I founded Serena Consulting in 1980 with the express purpose of being a contract

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I am pleased to announce that Serena has entered into a definitive agreement to transition the ownership of the company to a partnership of HGGC and Serena founder Doug Troxel. HGGC is a California-based private equity firm that focuses on investing in mid-market technology companies with strong technology, revenue and customers. They have an outstanding record of helping businesses reach their full growth potential.

Doug Troxel will continue as a board member and HGGC’s CEO and co-founder Rich Lawson will join as Chairman. I am excited to

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