Synchronize activities, streamline collaboration
Although most customers purchase TeamTrack to manage IT processes, they often end up using it to manage additional processes as well.
TeamTrack customers extend their implementations beyond IT process management for two reasons:
1. Process problems are not unique to IT—TeamTrack solves process problems across the organization
2. It’s easy to extend TeamTrack outside of IT—TeamTrack’s usability makes it easy to extend its use without IT help
Process problems are not unique to IT:
Whether teams are developing software or approving invoices, they face similar challenges—work is passed on from person-to-person across organizational and geographic boundaries. Although the output for each team is different, the teams face these common problems:
• Work is not routed efficiently between different people
• Management has little insight into the status of critical tasks
• Processes are not auditable or repeatable
TeamTrack synchronizes execution of organizational activities across platforms, silos and teams by enhancing collaboration and raising productivity.
| |
It's easy to extend TeamTrack outside of IT:
Because powerful workflows can be built, implemented and managed easily by non-technical users, it is easy to use TeamTrack. Examples of how customers use TeamTrack outside of IT include:
• Suspense Tracking
• Corrective Action Procedures
• RFP schedule tracking
• Procurement
• HR Hire/Fire
• Managing employee information
• Education On-line course progress
• Staffing
• Model Development
• Email Account Creation
• Track and enforce regulatory compliance requirements
• Customer (internal/external) data management
• Sales order process / order fulfillment
• Knowledge Base
• Project idea requests
|
|
