Paramount Health Care Gets A Clean Bill Of Health With Serena Mariner
Every CIO wants to know it. How many projects are in being worked? How many are in the pipeline? What are the priorities? What if we change priorities? Are my resources being fully utilized? Simple. So why is it so difficult to get? Paramount Health Care was tired of band aids. It was time for surgery.
The information existed. The problem was getting it into one place and making sure it was current. Manual effort often took 1-2 days to gather the data. By the time the data was gathered, analyzed, summarized and put into charts, reports and presentations for executive management, it was likely no longer accurate. And if a new, higher priority project was requested, it took even more time to determine the impact. Fortunately, Brad Behrendt at Paramount Health Care realized that this scramble was just a symptom. Serena Mariner was the right medicine.
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Premera Blue Cross Cures audit requirements with Serena Dimensions
Premera Blue Cross is a non-profit, independent regional health plan providing members, employers, providers, and brokers with high quality healthcare coverage and service. Operating as Premera Blue Cross in Washington state and Premera Blue Cross Blue Shield in Alaska, the company employs over 3,000 people and serves more than one million members. In recent years, Premera’s IT department has been faced with increasingly stringent audit requirements, rapid company growth, and non-standardized, inefficient change management policies
and processes.
With Serena Dimensions, Premera has reduced risk and can now easily meet audit requirements. The company has also significantly reduced costs via process automation and standardization. Premera has new visibility into the software configuration management lifecycle—ensuring high quality, on-time, on budget projects. Premera is one of 30 Blue Cross companies across the U.S. that uses Serena Change Governance™ solutions.
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HealthTrio Keeps Product Development and Customer Support in Good Health with TeamTrack
HealthTrio is a health care information technology and services company that works to create, develop and enhance solutions to improve the quality and lower the cost of care. To accommodate growth, HealthTrio needed a more powerful method of managing and documenting processes. The company chose Serena® TeamTrack®.due to its web-based model, similar to its own products, as well as the product’s extensibility and automation capabilities.
Today, HealthTrio relies on TeamTrack to manage all development of its products. TeamTrack helps streamline development and improve operations throughout the organization. The system facilitates efficient communications and helps HealthTrio manage internal support operations, as well as external customer care operations. In addition, TeamTrack’s extensive reporting capabilities provide essential tracking of the company’s assets.
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Leading Pharmaceutical Company Tackles Compliance and Security with Serena Dimensions
A leading New Jersey-based Fortune 500 pharmaceutical company needed to achieve regulatory compliance while securing valuable digital assets against unauthorized access or changes. The company wanted a change management solution that would also help dramatically improve efficiency and reduce time to market. A careful evaluation determined that Serena® Dimensions™ would be the best solution for existing and future requirements.
Serena Dimensions enables the company to identify, track and control changes to software code, web content, operating procedures and other critical assets. An easy-to-trace audit trail helps the company address stringent regulatory requirements for computer systems validation, GxP compliance and FDA 21 CFR Part 11 implementation. Dimensions also provides a wealth of additional benefits that allow the company to secure and leverage corporate assets more effectively and efficiently, speeding time-to-market and delivering a greater return on investment.
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