• Print

Government Customer Stories

Serena Helps China-Based Easipass Automate Processes for Greater Quality and Efficiency

Easipass, a Shanghai, China-based, government-funded enterprise, specializes in the development and implementation of IT services and software for international trade and port logistics. In 2004, Easipass began looking at ways to further improve software quality and process efficiency to increase their competitive position. The company decided to implement Serena® PVCS Professional™, the world’s most popular issue, version, and build management suite. The end-to-end solution set includes Serena PVCS Version Manager™, Serena TeamTrack®, and Serena Builder™.

Easipass team members in two Shanghai offices now manage development with the Serena applications. With TeamTrack, Easipass creates workflows to keep up with software defects, issues, tasks, changes, and releases. TeamTrack helps the software development team stay on top of issues, ensuring no requests or steps are missed. Reports provide extensive, in-depth views of every stage of a project or task, and give teams the insight and visibility to ensure effective and efficient project completion. As a result, Easipass delivers higher-quality releases to the market sooner, while driving continuous improvement.

Full story »

The European Space Agency Cultivates International Development with Serena Dimensions

The European Space Agency (ESA), whose role it is to promote peaceful cooperation among European states in space research and technology, needed to implement a common approach to software engineering that could be administered across different projects and development teams. The ESA’s complex development needs and heavy reliance on contractors made it particularly important to enforce a common process-based configuration management system. The agency wanted to establish repeatable processes that could be improved over time to support its diverse, best-in-class environment.

The ESA selected Serena® Dimensions™ to automate organizational, development and software configuration management (SCM) processes. Equipped with a powerful and flexible process engine, Dimensions provides the ESA with an active view of development efforts, tracking changes, providing critical status reports, and facilitating proper management throughout development lifecycles. The system empowers the ESA to manage evolutionary changes effectively and to capitalize on critical knowledge gained during the course of projects. In addition, Dimensions functions as a central repository housing all the software delivered to the ESA by contractors and internal development teams.

Full story »

SPAWAR ITC Achieves Higher Re-Use, Reduced Costs, and Improved Quality With Serena Dimensions

The Space and Naval Warfare Information Technology Center (SPAWAR ITC) provides business improvement IT solutions for the Navy and Department of Defense. Faced with a complex heterogeneous environment and a combination of legacy applications and new systems under development, the center needed to replace a cumbersome manual system with a robust Change Governance™solution that would centralize management and circumvent the difficulty of operating disparate systems. SPAWAR ITC implemented Serena® Dimensions™ as its standard.

Serena Dimensions provides SPAWAR ITC with an Application Lifecycle Management (ALM) solution that enables the center to visualize, orchestrate, and enforce processes across its enterprise development environment. As a result, SPAWAR ITC has been able to achieve its goals of establishing reusable processes, components, and code, as well as developing high-quality standardized products, while reducing development costs.

Full story »

F-35 Lightning II Flies High with Lockheed Martin and Serena Dimensions

Lockheed Martin has the task of delivering 19 million lines of code needed to support Joint Strike Fighter program’s F-35 Lightening 11 aircraft, a project that will require 10 years of work by more than 1,000 developers from many companies in nine countries. The project requires a robust process management solution to enable collaboration in the distributed group environment, while keeping the project within exact specifications and meeting International Traffic in Arms Regulations (ITAR).

To meet these challenges, Lockheed Martin deployed Serena Dimensions™. Dimensions enables the JSF team to track and enforce several hundred processes in software development and production change management. Among the biggest benefits Dimensions provides is enforcement of critical processes, saving time and eliminating the costs required for oversight of manual processes. In addition, Dimensions delivers the reporting, auditing, security and ease of use that are essential to Lockheed in supporting their highly distributed developer base.

Full story »